THE HILL
 

Rockefeller cracks down on shady marketing schemes

By Kim Hart - 11/17/09 04:08 PM ET

Jay Rockefeller (D-W.Va) has spent much of the past hour describing his disdain for third-party companies that make deals with e-commerce sites and acquire unwitting consumers' credit card information through what he calls misleading sales pitches.

He called the practice "un-American." Sen. Byron Dorgan (D-ND) said it sounds like fraud.

The sales pitches happen like this: When a consumer is completing an online purchase, third-party companies insert a sales offer, usually for cash-back rewards or coupons, in a way that makes consumers think they are agreeing to something related to the transaction. Many times, consumers are unaware they have signed up for "loyalty programs" that then charge their credit cards $10 or $20 dollars a month, often going unnoticed on credit card bills.

"Claire McCaskill--one of our members--her mother got scammed and she is absolutely in a rage about it," Rockefeller said of his colleague, who did not attend the hearing.

Online retailers including Buy.com, 1-800-FLOWERS.com, Classmates.com, USAirways.com and MovieTickets.com, have made more than $10 million from these types of arrangements, according to the report issued today by the Senate Commerce Committee staff.

Florencia Marotta-Wurgler, assistant professor at New York University Law School, said these companies disclose the terms of the agreements in very fine print, which no one reads. In her research, she found that only one or two out of every 1,000 shoppers chose to read the fine print of an online contract.

"Fine print is just the greatest scam of all time," Rockefeller said.

E-commerce sites shouldn't be able to sell account information to third-parties, said Prentiss Cox, professor at University of Minnesota Law School.

The committee plans to alert the Federal Trade Commission and attorneys general of these tactics.

Source:
http://thehill.com/blogs/hillicon-valley/technology/68177-rockefeller-cracks-down-on-shady-marketing-schemes

Comments (2)

Why does Va. continue voting into office this rich elitist? He could care less about you or your poverty. Shady schemes? Rockefeller is one of the inventors of Shady schemes.BY Clay on 11/18/2009 at 10:11
What I want to know is how to get them to STOP CHARGING OUR CREDIT CARD. We ordered flowers through 1-800 flowers and got ripped off!! We got some flowers alright, but after the purchase we got unauthorized charges for 11.00 plus for and unknown reason. Month after month. LIke many, we did not notice at first. We called our credit card company and our credit card said to call them and tell them to stop, so we did. We even got a confirmation number, but that did not stop them from charging our credit card again . Our credit card issuer said we have to close our account to get this to stop. Why should we close a long term account and hurt our credit score in doing so? Our credit score is important to us and closing good longstanding cards will hurt ones credit score. How is it that someone is allowed to charge us for absolutely NOTHING??? All we did was buy some flowers. Those flowers ended up costing us at least $200.00 and still counting!! HELP!!!BY Cheryl on 11/29/2009 at 16:48

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