Schumer bill would require customer service agents to reveal location

"If we want to put a stop to the outsourcing of American jobs, than we need to provide incentives for American companies to keep American jobs here," he said. "This bill will not only serve to maintain call center jobs currently in the United States, but also provide a reason for companies that have already outsourced jobs to bring them back."

Under the bill, S. 1536, businesses would have to require employees to reveal their physical location at the the start of each phone call. If a call center failed to provide this information, they could face civil penalties under the Federal Trade Commission.