McCaskill demands the telecom industry stop fraudulent robocalls

“The representatives of your industries expressed skepticism regarding these technologies, raising a number of potential legal, regulatory, financial, and technological challenges,” McCaskill wrote. “Since technology is what has allowed fraudulent robocalls to proliferate, we should be looking to technology to stop them.”

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McCaskill pointed out that a Canadian phone provider has already developed such a service for its customers. She also asked telecom leaders to suggest legal changes that would help regulators crack down on robocall scams.

McCaskill said robocall scammers are preying on “America’s most vulnerable consumers.” She cited a Justice Department estimate that consumers lose more than $40 billion a year to fraudulent telemarketers.

“Regulators must remain aggressive and creative in going after these fraudsters and those who enable their scams,” McCaskill wrote. “Fraudulent robocalls are a serious consumer abuse that needs to be tackled on multiple fronts. America’s telecommunications providers are not the problem. But if we are going to adequately address the consumer abuses by fraudulent robocalls, your member companies are going to have to be part of the solution.”

McCaskill serves on the Senate Commerce, Science and Transportation Committee. She said she would use the information provided by the telecom industry to draft legislation to better protect consumer from robocalls. McCaskill said that the National Do Not Call Registry was a step in the right direction, but it hasn’t completely addressed the issue since the Federal Trade Commission (FTC) gets more than 200,000 complaints about robocalls per month.