— public/private partnership for local gov't customer service

The deal with SeeClickFix is that it's about people working with local problems they need fixed.

You can report problems, and then they're sent to local government to get them fixed. To some extent, you can even track progress.

Also, you can define a "watch area" and see what people report.

For example, the watch area for San Francisco 311 is, which sends e-mails to

An example: Traffic backup at Arco, Fell and Divis.

I feel this is a pretty good system, something that gets real stuff done, at near zero cost.

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