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The FCC is beginning an overhaul of the way it interacts with citizens, including a complete and comprehensive redesign of and its online systems. The reform initiatives at the FCC expand well beyond the website redesign. The focused attention of these reform efforts will be citizen interaction and participation, usability, accessibility, and transparency across the agency.

To help jump start innovation and reform, Chairman Julius Genachowski appointed a team of senior leadership within the agency dedicated to identifying the most needed and important areas of reform at the FCC, ranging from systems and data to rules and processes.