The Hill
Monday, July 06, 2009
SEARCH
Home
HillTube
Mobile
White Papers Portal
New Member Guide
BLOGS
Pundits Blog
Congress Blog
Blog Briefing Room
Twitter Room Blog
NEWS
Leading The News
Business & Lobbying
K Street Insiders
John Breaux
John Engler
Vin Weber
Dave Wenhold
The Executive
Campaign
Obama Cabinet
COLUMNISTS
Dick Morris
A.B. Stoddard
Brent Budowsky
Ben Goddard
David Hill
David Keene
Josh Marshall
Mark Mellman
Jim Mills
Markos Moulitsas (Kos)
Cheri Jacobus
John Del Cecato
COMMENT
Editorial
Letters
Op-eds
Weyant's World
CAPITAL LIVING
Today's Stories
50 Most Beautiful 2008
Other Features
In The Know
Bookshelf
Announcements
Food & Drink
Onward and Upward
RESOURCES
Classifieds
Subscribe
Order Reprints
Aerospace
Energy Special Report
Telecom Special Report
Transport Special Report
Earth Day Special Report
Consumer Safety Report
Useful Links
RSS


Home arrow Leading The News arrow Constituents’ phone calls and e-mails on bailout continue to flood lawmakers
Leading The News PDF Print E-mail
Constituents’ phone calls and e-mails on bailout continue to flood lawmakers
Posted: 10/02/08 07:23 PM [ET]

Constituents calling the Capitol got busy signals Thursday as phone lines jammed with callers voicing their opinions on the financial rescue package.

The Capitol switchboard and many member offices have been so inundated with calls that the multiple phone lines have reached their capacity.

And those busy signals are expected to continue through Friday’s scheduled House vote.

“We expect calls to some members’ offices to continue to increase as the House again takes up the vote,” said Jeff Ventura, spokesman for the Chief Administrative Office (CAO). “Constituents who encounter random busy signals are encouraged to try back during off-peak hours.”

The CAO began limiting e-mails on Tuesday after House websites were overwhelmed by constituents writing lawmakers through the “Write Your Representative” function. Unprecedented volume was clogging the system, the CAO said.

Constituents sending e-mails received an e-mailed response encouraging them to try again at a later time.

The clogged e-mails might be leading frustrated constituents to call their elected representatives, Ventura suggested. He said the House e-mail is still not back to regular working order and could be responsible for the increase in phone calls.

The constant busy signals people get when they try to reach the Capitol switchboard most often occur because the caller is being transferred to a lawmakers’ office, which is also busy, said Kimball Winn, chief information officer and assistant Senate sergeant at arms.

“Yes, people have been getting busy signals, mainly when the switchboard tries to transfer somebody to an office and all the lines in that office are busy,” Winn said. “When the people in the office put somebody on hold, that ties up that line. I think the goal for them would be to clear the line so that they could take more calls.”

House Minority Leader John Boehner’s (R-Ohio) office said it was experiencing high levels of phone calls Thursday, but not as high as before Monday’s vote, when the bailout package failed to pass the House.

A number of advocacy campaigns have begun online campaigns to urge people to call their representatives, often including the local and toll-free Capitol switchboard phone numbers.

Members have requested that voters call their congressional leaders as well. In an open letter last week, Rep. Ron Paul (R-Texas) urged Americans to call their representatives to tell them to vote against the package.

Winn asked people to be patient and advised them to try calling their lawmaker directly for a speedier connection.

“Be persistent,” he said. “It’s usually more efficient for them to get the direct dial number of the office they want to call and call directly instead of through the switchboard, but we’re happy to help them if they call through the switchboard.”

 
 
 
BLOGS
TheHill.com Blogs Briefing Room Pundits Room Congress Blog Twitter Room
ADVERTISER
Home | Privacy Policy | Terms And Conditions
The Hill
1625 K Street, NW Suite 900
Washington, DC 20006
202-628-8500 tel | 202-628-8503 fax

The contents of this site are © 2009 Capitol Hill Publishing Corp., a subsidiary of News Communications, Inc.