'Mystery woman' seen on HealthCare.gov says she was cyberbullied

The "mystery woman" who was previously the face of HealthCare.gov says she was cyberbullied as the website’s problems grew.

“They have nothing else to do but hide behind the computer. They're cyberbullying," the woman told ABC News.

The woman, who's first name is Adriana, was the central figure in a stock photo that was used on the landing page of HealthCare.gov in the early days of the site. She says she's been the target of harassment because of it.

"I mean, I don't know why people should hate me because it's just a photo. I didn't design the website. I didn't make it fail, so I don't think they should have any reasons to hate me," Adriana said.

Adriana told ABC News she's eligible to enroll in ObamaCare, but hasn't. She's neither in favor of the new insurance nor against it, she added. 

ADVERTISEMENT
Her photo was removed from the ObamaCare website a few weeks ago, but it wasn’t because of the bullying, a spokesman for the Department of Health and Human Services said.

The official said the photo was taken down because “HealthCare.gov is a dynamic website.”

"We transitioned to new graphics because we believe they provide a better way to visually reinforce key information to users about options for applying at this point in time,” the unidentified spokesman said.

Meanwhile, the Department of Health says it’s actively working to meet the Nov. 30 deadline it set to have the website running smoothly for most consumers.