By Sarah Ferris - 09/18/14 05:55 AM EDT
A majority of people who signed up for ObamaCare over the last year are happy with their plans, despite widespread discontent over how they signed up, according to a new poll.
About 70 percent of people who bought healthcare plans through government exchanges said they were happy with their plans and believed they would receive high-quality care, according to a tracking survey by the Commonwealth Fund, a nonprofit policy group.
Another 61 percent believed their plans were affordable.
Sara Collins, the organization’s vice president for healthcare coverage, called that an important finding.
People with lower incomes are more likely to say that their plans were affordable, she added.
While a majority were satisfied with their coverage, only 43 percent said it was easy to find an affordable plan, highlighting accessibility problems with ObamaCare.
People signing up for state and federal marketplaces sharply complained about accessing the exchanges in the first few months that they were running. More than 8 million people enrolled in plans in its inaugural enrollment period. The exchanges will open for the second year Oct. 1, piling on pressure for the Obama administration to establish functionality on the websites or face another round of GOP attacks.
The sign of hope for the healthcare plan approval comes ahead of a tough hearing on Thursday by the House Oversight Committee, which will dig into the security flaws with the health exchange website.
About two out of five people who visited the health websites said they were satisfied with their experience. Nearly three-quarters of Republicans said they were unsatisfied with the website, compared with 52 percent of Democrats. Younger adults were far more likely to rate their experiences as excellent or good.
The Commonwealth Fund poll interviewed 4,400 adults and was conducted between April and June.
The vast support for the healthcare plans also sharply contrasts with the 35 percent of voters who say they support the Affordable Care Act, according a Kaiser Family Foundation poll last week.