The online portal has been troubled since its rollout on Oct. 1, and the White House on Tuesday announced former acting Office of Management and Budget Director Jeff Zients would lead a team tasked with fixing the problems.
The website is supposed to help people figure out if they are eligible for the healthcare law’s expansion of Medicaid, and then direct those who are eligible to their state’s individual Medicaid program.
However, the HealthCare.Gov website is not yet able to communicate with the state programs, according to The Post. Instead, it directs users to contact the state program themselves.
The Department of Health and Human Services told the newspaper it is sending to the states the names of any users who have accessed the website and determined they are eligible for Medicaid.
Twenty-five states have opted to expand their Medicaid programs thought the healthcare law, which would allow anyone making less than 138 percent of the poverty level to enroll.
Spanish speakers who want to enroll but don’t want to wait for the website to work may do so by calling a toll-free number. The administration had previously announced Spanish-language site would be fixed this week.
Enrolling Hispanics is a major goal for the White House in large states like California, Florida and Texas. But the White House has previously said it expected 70 percent of Hispanics will sign up through the English language version.