FCC proposes almost $12 million in penalties for phone bill 'cramming'

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The proposed penalties were issued against Main Street Telephone ($4,200,000); VoiceNet Telephone, LLC ($3,000,000); Cheap2Dial Telephone, LLC ($3,000,000); and Norristown Telephone, LLC ($1,500,000).

The FCC issued notices to each of the four for allegedly charging thousands of customers for “dial-around” long distance service they hadn't ordered.

The FCC's investigation found only one-tenth of one percent actually used the services for which they were charged, even though the billing continued for months and sometimes years.