JetBlue Airways has been fined $50,000 for violating rules for advertising airfares, the Department of Transportation said Tuesday.
The airline is accused of not properly informing customers that advertised prices did not include additional fees, a violation of rules implemented by the DOT to protect airline customers.
“When passengers shop for an airline ticket, they have a right to know the full price they will have to pay,” Transportation Secretary Ray LaHood said in a statement announcing the fine. “We expect airlines to treat their passengers fairly and will take enforcement action when our rules are violated.”
Starting in January 2012, the DOT will require airlines to include all taxes and fees in all advertised fares.
JetBlue fined for price advertising violations
By Keith Laing - 08/30/11 09:15 PM EDT