DOT warns Super Bowl travel deals are not all winners

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"DOT’s rules state that if a tour was described as including a game ticket and you do not receive one, you are entitled to a full refund of the entire package price upon your return," the statement continued.  

The Super Bowl is set to be played this year on Feb. 5 in Indianapolis. The teams for the game will be set this week when the National Football League hosts its conference championship games in San Francisco and Foxborough, Mass.

DOT said passengers who believe they were misled on Super Bowl packages can report issues to its Aviation Consumer Protection Division.