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White Papers
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American Student Assistance (ASA)
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Approaching The Tipping Point: The Implications of Student Loan Debt and the Need for Education Debt Management
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American Student Assistance is a private nonprofit organization whose public
purpose mission is to help college students and their families successfully
manage higher education debt. Through proactive counseling, guidance, and
education, ASA provides borrowers with neutral, personalized federal student
loan solutions throughout their entire loan experience. Using a data-driven approach, ASA
identifies the key stages of a student loan where the borrower must make
critical decisions about repayment and then implements corresponding education
debt management communications that are proactive, customized, and well-timed
with their outreach. According to
the U.S. Department of Education, ASA averted over $120 million dollars in
defaults as a result of its debt management programs for federal student loan
borrowers. Established in 1956 as
the nation’s first student loan guarantor and based in Boston, Massachusetts,
ASA currently provides delinquency prevention services to 1.8 million borrowers
nationwide.
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