The manager of a Philadelphia Starbucks who made headlines for calling the police on two black men has left the company.

A company spokeswoman told the Philadelphia Inquirer the manager left the job "while there is an internal review pending."

A video filmed by another customer went viral, showing the police taking the two men away in handcuffs. The store manager called the police because the men had not ordered anything while waiting for a friend to meet them.

The district attorney’s office said that there was no evidence of a crime and declined to file charges against the two men.


Starbucks CEO Kevin Johnson issued an apology and asked to meet with the men so he can apologize in person.

"I'd like to have a dialogue with them so that I can ensure that we have opportunity to really understand the situation and show some compassion and empathy for the experience they went through," Johnson said Monday.

Johnson also pledged to implement “unconscious bias” training for store managers, calling the situation “reprehensible.”

The incident drew major backlash against the company, including local protests at the Starbucks in the video, where activists chanted “Starbucks coffee is anti-black” and demanded that the manager be fired.