Best Buy instituting ‘contactless’ curbside service


Best Buy announced that it will implement curbside “contactless” pickup services in an effort to prevent the spread of coronavirus. 

The service, which will start on Sunday, will apply at retail locations where allowed under local and state laws, the company said in a statement. 

It will also apply to exchanges and returns.

“This service also extends to returns and exchanges, the period for which has been extended on most products so that you have more time. Only employees will be allowed in the store, but we are determined to serve you as fully as we can,” the statement reads.

“Unfortunately, we are temporarily unable to continue our product trade-in and recycling services. For those who want to continue shopping with us online or on the app, we will, of course, still get you what you want,” the company added.

Other retailers have also sought to work around the “social distancing” recommendations that have shuttered numerous businesses. Last week, the Wine & Spirits Wholesalers of America (WSWA) called on all 50 state governors to take advantage of applicable laws allowing curbside pick-up or delivery of alcohol.

“If closures of these stores across localities or states occur inconsistently, there is an increased chance that people will travel interstate or among localities to find an open store with available supply, increasing risk of spread among communities,” WSWA CEO Michelle Korsmo wrote.

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