In the letter, Republicans asked the GAO to examine the Department of Education’s capacity for effectively administering the Direct Loan program, as well as any policies the department might have in place to protect taxpayers and promote transparency for borrowers.

The lawmakers said their committees had received numerous complaints from borrowers whose financial information and payments were lost by the Department of Education.

“Recent news reports have highlighted additional problems with the Direct Loan program, leaving policymakers, financial aid administrators and students questioning whether the department has the capability to protect borrower privacy and effectively administer the student loan program,” the letter stated.

The lawmakers asked GAO to look into several questions they had, including what policies are currently in place to protect taxpayer dollars, which fund the student loan program.