Respect Equality

McDonald’s will now require training against harassment, discrimination at all restaurants

mcdonald's workers strike harassment assault minimum wage respect lawsuit settlement corporate standards fast food chain Chris Kempczinski Global Brand Standards culture
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Story at a glance

  • Following multiple major lawsuits, McDonald’s Corporation will require new training for employees.
  • The training will focus on preventing harassment and discrimination.
  • “This work starts by taking big, intentional moves,” said McDonald’s President and Chief Executive Officer Chris Kempczinski.

The McDonald’s corporation announced Wednesday that it will implement required anti-harassment training to all employees around the world as part of a company-wide initiative that will form its new “Global Brand Standards.”

The objective of these new standards is to create a “culture of physical and psychological safety” in the workplace for both employees and customers.

Mainly, the standards aim at preventing violence, harassment and discrimination.

“There are no short cuts to ensuring that people feel safe, respected and included at a McDonald’s restaurant. This work starts by taking big, intentional moves,” said McDonald’s President and Chief Executive Officer Chris Kempczinski. “Our new Global Brand Standards reinforce our commitment to living our values such that at every interaction, everyone is welcome, comfortable and safe.”

This comes as multiple McDonald’s franchise employees have filed lawsuits against the corporation over the past several years for various violations, including sexual harassment and discrimination.

McDonald’s new training will focus on four areas, including harassment, discrimination and retaliation prevention; workplace violence prevention; restaurant employee feedback; and health and safety.

These were developed following a review of global market practices and franchise team input. 

By January 2022, franchises will be assessed in accordance with the Global Brand Standards.

“Every company has a responsibility to create a safe environment for its employees and everyone who walks through its doors,” said Clara Kim, vice president of consulting services, RAINN, the largest anti-sexual violence organization in the United States. “We commend McDonald’s for setting these standards to help ensure that everyone working at a McDonald’s restaurant is provided with a safe and respectful workplace and that all restaurants are held accountable for this important work.”