Amazon cloud service outage disrupts websites across US

Amazon cloud service outage disrupts websites across US
© Getty Images

Amazon experienced issues with its cloud computing services Tuesday afternoon that affected websites across the United States.

Amazon Web Services first reported problems with its S3 storage system on the East Coast around 1:30 p.m., notifying customers that they would experience “high error rates.”

About an hour later, the company reported that the dashboard had “recovered.”

Multiple websites using Amazon Web Services experienced disruptions or outages as a result of problems with the service.


“We're continuing to work to remediate the availability issues for Amazon S3 in US-EAST-1,” an alert posted on Amazon’s website Tuesday afternoon read. “AWS services and customer applications depending on S3 will continue to experience high error rates as we are actively working to remediate the errors in Amazon S3.”

The company updated users with new information on Twitter

"The dashboard not changing color is related to S3 issue," the company wrote. "See the banner at the top of the dashboard for updates."

“The dashboard has recovered,” Amazon Web Services tweeted around 2:45 p.m. “You will see updates for individual services shortly.”

An Amazon Web Services spokesman later told The Hill that the service was continuing to experience error rates but was working to resolve the issue.

"We continue to experience high error rates with S3 in US-EAST-1, which is impacting various AWS services. We are working hard at repairing S3, believe we understand root cause, and are working on implementing what we believe will remediate the issue," the spokesman said. 

This story was updated at 4:13 p.m.