Consumer Reports magazine is urging readers to “stay away from Healthcare.gov” until software developers can fix the problems plaguing the site.
In a blog post advising consumers on how to navigate around some of the most common issues, Consumer Reports concluded that it's not even worth attempting to use the online portal until the fixes are in.
“If all this is too much for you to absorb, follow our previous advice: Stay away from Healthcare.gov for at least another month if you can,” Nancy Metcalf wrote. “Hopefully that will be long enough for its software vendors to clean up the mess they’ve made.”
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Many potential customers have been unable to register or login to the website.
The Department of Health and Human Services said over the weekend it was bringing in “some of the best and brightest” for repairs, but some are forecasting the fix could take months.