Blair Levin: No shocker Americans don't see broadband benefits

Levin said seeing the benefits might convince skeptical Americans that the government has a role in broadband policy.

"Until we start providing services, it's understandable that the public doesn't understand why [broadband] is a public necessary," he said, citing healthcare and education as key areas where services will increasingly rely on connectivity.

The Pew study seemed to support Levin's argument that using Internet services encourages people to value them.

The study found that "non-internet users are less likely than current users to say the government should place a high priority on the spread of high-speed connections."

"In a lot of ways the biggest thing is, how do we transform the way government utilizes broadband to deliver very important services?" he said. 

After leaving the FCC, Levin became a fellow at the Aspen Institute.