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OnStar bows to congressional pressure, reverses privacy changes

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Democratic Sens. Al FrankenAlan (Al) Stuart Franken#MeWho? The hypocritical silence of Kamala Harris The Hill's Morning Report - Presented by Facebook - Senate Dems face unity test; Tanden nomination falls Gillibrand: Cuomo allegations 'completely unacceptable' MORE (Minn.) and Chris CoonsChris Andrew CoonsSunday shows preview: Russia, US exchange sanctions; tensions over policing rise; vaccination campaign continues Progressives put Democrats on defense Moderates' 0B infrastructure bill is a tough sell with Democrats MORE (Del.) urged the company to reconsider the changes last week, and Sen. Charles SchumerChuck SchumerPew poll: 50 percent approve of Democrats in Congress Former state Rep. Vernon Jones launches challenge to Kemp in Georgia Schumer lays groundwork for future filibuster reform MORE (D-N.Y.) asked the Federal Trade Commission to launch an investigation into whether the changes amounted to to unfair trade practices.

“We realize that our proposed amendments did not satisfy our subscribers,” OnStar President Linda Marshall said in a statement. “This is why we are leaving the decision in our customers’ hands. We listened, we responded and we hope to maintain the trust of our more than 6 million customers.” 

She said that if OnStar ever decides to collect data from customers who have canceled their service, customers would have to opt into the program.

Marshall said maintaining the data connection would have allowed OnStar to alert former customers about natural disasters or product recalls.

“OnStar’s reversal of its policy to automatically track ex-customers is a major victory for personal privacy and the company’s commitment that it would offer an opt-in, if it were ever to move forward with a program to track ex-customers, rightly restores the individual as the ultimate decision-maker as to what personal information they are willing to share," Schumer said in a statement. "I applaud their responsiveness to our concerns.”