Facebook expanding ability for users to appeal content decisions

Facebook expanding ability for users to appeal content decisions

Facebook will implement a system allowing users to appeal content decisions made by the company to an independent body of experts for adjudication, Facebook founder Mark ZuckerbergMark Elliot ZuckerbergFacebook users in lawsuit say company failed to warn them of known risks before 2018 breach Social media never intended to be in the news business — but just wait till AI takes over Facebook exploring deals with media outlets for news section: report MORE said Thursday.

In a blog post, Zuckerberg announced that an "independent body" of apparent experts in language and hate speech would be established to provide "transparent and binding" decisions about content on the site.

"[W]e're planning to create a new way for people to appeal content decisions to an independent body, whose decisions would be transparent and binding. The purpose of this body would be to uphold the principle of giving people a voice while also recognizing the reality of keeping people safe," Zuckerberg wrote, adding that the group would be established next year.

"This is an incredibly important undertaking -- and we're still in the early stages of defining how this will work in practice," he added, noting that Facebook is still working to decide how members of the "independent body" will be selected.

"Over time, I believe this body will play an important role in our overall governance. Just as our board of directors is accountable to our shareholders, this body would be focused only on our community," Zuckerberg wrote.

The announcement of Facebook's new content governing strategy comes on the heels of a report from The New York Times detailing how the company used a GOP opposition research firm to target public detractors of the company, in at least one case linking them to Democratic megadonor and billionaire George Soros, who has been the subject of anti-Semitic attacks.

Facebook on Thursday pushed back against the Times report, accusing it of containing a "number of inaccuracies" and rejecting the assertion that the company directed the firm, Definers, to link the company's critics to "anti-Semitic attack[s]."