Lawmakers zero in on Twitter following massive hack

Lawmakers zero in on Twitter following massive hack

The sweeping hack of verified Twitter accounts Wednesday night was one of the largest security lapses in the platform’s history and led to thousands of users being partially locked out for hours.

But the social media giant, and its users, may have gotten off easy. 

Now lawmakers and top officials are mulling how to ensure Twitter is not hacked by groups with more malicious intentions and how to protect other potential cyber targets from the same fate. The conversation has taken on a particular urgency as geopolitical tensions increase during the COVID-19 pandemic with only months left until a presidential election.


“This hack bodes ill for November balloting,” Sen. Richard Blumenthal (D-Conn.), a member of the tech-focused Senate Commerce Committee, said in a statement Thursday.

“Count this incident as a near miss or shot across the bow," he added. "It could have been much worse with different targets. So many security red flags are raised by this criminal attack that the culprits should be tracked down as quickly as possible.”

The hacking incident occurred Wednesday night, when accounts of verified Twitter users including former President Barack ObamaBarack Hussein ObamaObama: Republican Party members believe 'white males are victims' Texas warehouse where migrants housed in 'cages' closed for humane renovation North Carolina — still purple but up for grabs MORE, former Vice President Joe BidenJoe BidenHarris says she has 'not yet' spoken to Pence Kamala Harris, Stacey Abrams among nominees for Time magazine's 2020 Person of the Year Obama: Republican Party members believe 'white males are victims' MORE, Amazon CEO Jeff BezosJeffrey (Jeff) Preston BezosElon Musk passes Bill Gates to become world's second-richest person in Bloomberg rankings How space exploration will help to address climate change Bezos makes first donations from billion Earth Fund MORE, Tesla CEO Elon MuskElon Reeve MuskOn the Money: Dow breaks 30,000 for first time as Biden transition ramps up | Consumer confidence falls as COVID-19 rages | Grocery, retail workers urge reinstatement of hazard pay ahead of holiday rush Elon Musk passes Bill Gates to become world's second-richest person in Bloomberg rankings SpaceX capsule arrives at International Space Station MORE, and Microsoft co-founder Bill Gates tweeted out messages asking followers to send them money in the form of bitcoin.  

The posts, which were quickly taken down by Twitter, gave an address to a bitcoin wallet, and promised to double any amount sent. The individuals behind the attack quickly raised the equivalent of more than $115,000

In response, Twitter temporarily restricted the use of verified accounts as it began its investigation into the incident. In at least one troubling case involving the National Weather Service (NWS), this decision prevented critical safety information from reaching the community for hours.


Sen. Mark WarnerMark Robert WarnerHarris shares Thanksgiving recipe: 'During difficult times I have always turned to cooking' Biden leans on foreign policy establishment to build team Trump relents as GSA informs Biden transition to begin MORE (D-Va.), vice chairman of the Senate Intelligence Committee, told The Hill that the outcome could have been worse if individuals with more disruptive intentions than simply making money had been involved.

“The ability of bad actors to take over prominent accounts, even fleetingly, signals a worrisome vulnerability in this media environment — exploitable not just for scams, but for more impactful efforts to cause confusion, havoc and political mischief,” Warner said. 

The company later tweeted that hackers had “successfully targeted some of our employees with access to internal systems and tools” in what Twitter described as a “coordinated social engineering attack.” 

Twitter said it had limited access to “internal systems and tools” while their investigation was underway into the targeting of their employees. While it wasn’t immediately clear how the employees were targeted, Motherboard spoke with hackers claiming to be involved who said they paid a Twitter employee for some form of access to the accounts. 

Twitter CEO Jack Dorsey tweeted that company was “working hard to make this right,” while Biden tried to use the situation to his advantage by encouraging people to donate to his presidential campaign to defeat President TrumpDonald John TrumpUSAID administrator tests positive for COVID-19 Kamala Harris, Stacey Abrams among nominees for Time magazine's 2020 Person of the Year DOJ appeals ruling preventing it from replacing Trump in E. Jean Carroll defamation lawsuit MORE instead of sending bitcoin.



But Twitter now faces a wave of governmental scrutiny, with many seriously concerned that it could provide avenues that others could exploit to cause damage. 

The FBI said Thursday that it was launching an investigation into the incident, while New York Gov. Andrew CuomoAndrew CuomoMayor of Denver apologizes for holiday travel after advising residents to stay put Kamala Harris, Stacey Abrams among nominees for Time magazine's 2020 Person of the Year Denver mayor flies to Mississippi for Thanksgiving after advising against travel MORE (D) directed state agencies to separately investigate the incident.


Both Senate Commerce Committee Chairman Roger WickerRoger Frederick WickerGOP lawmaker patience runs thin with Trump tactics Republicans start turning the page on Trump era The Hill's Morning Report - Sponsored by Facebook - Trump, Biden blitz battleground states MORE (R-Miss.) and House Oversight and Reform Committee ranking member James ComerJames (Jamie) R. ComerBiden names John Kerry as 'climate czar' in new administration Hillicon Valley: Department of Justice sues Google | House Republicans push for tech bias hearing | Biden drawing more Twitter engagement for first time House Republicans push VA for details on recent data breach MORE (R-Ky.) sent Twitter letters asking the company to brief the panels on the hacking incident, with Wicker writing it was “of great concern” to his committee.  

Spokespersons for Sens. Ron JohnsonRonald (Ron) Harold JohnsonLoeffler isolating after possible COVID-19 infection Rick Scott tests positive for coronavirus GOP Rep. Dan Newhouse tests positive for COVID-19 MORE (R-Wis.) and Gary PetersGary PetersRepublican John James concedes in Michigan Senate race Hillicon Valley: YouTube suspends OANN amid lawmaker pressure | Dems probe Facebook, Twitter over Georgia runoff | FCC reaffirms ZTE's national security risk Democrats urge YouTube to remove election misinformation, step up efforts ahead of Georgia runoff MORE (D-Mich.), the leaders of the Senate Homeland Security and Governmental Affairs Committee, told The Hill that committee staff were also “requesting a bipartisan staff-level briefing to understand how this happened and what we can do to prevent it from happening in the future.”

The letters were sent the day after committee member Sen. Josh HawleyJoshua (Josh) David HawleyO'Brien on 2024 talk: 'There's all kinds of speculation out there' Democrats brush off calls for Biden to play hardball on Cabinet picks Rush Limbaugh lauds Hawley: 'This guy is the real deal' MORE (R-Mo.) sent a separate missive to Twitter encouraging the company to immediately alert the FBI and the Department of Justice of the incident.

“Millions of your users rely on your service not just to tweet publicly but also to communicate privately through your direct message service,” Hawley wrote. “A successful attack on your system’s servers represents a threat to all of your users’ privacy and data security.”

Sen. Ron WydenRonald (Ron) Lee WydenTwo more parting shots from Trump aimed squarely at disabled workers On The Money: Push for student loan forgiveness puts Biden in tight spot | Trump is wild card as shutdown fears grow | Mnuchin asks Fed to return 5 billion in unspent COVID emergency funds Grassley, Wyden criticize Treasury guidance concerning PPP loans MORE (D-Ore.), a member of the Senate Intelligence Committee, pointed to concerns around the security of Twitter’s direct message system (DMs), noting that Dorsey promised during a meeting with Wyden in 2018 to implement end-to-end encryption on the messages.  

“Twitter DMs are still not encrypted, leaving them vulnerable to employees who abuse their internal access to the company's systems, and hackers who gain unauthorized access,” Wyden said in a statement. “If hackers gained access to users' DMs, this breach could have a breathtaking impact, for years to come.”


Some members of Congress pointed to the hack as evidence that Congress needs to lead the way on passing legislation to shore up cybersecurity. One of these proposals, which has gained bipartisan support in recent days, is the reestablishment of a national cyber director at the White House to help coordinate federal cybersecurity activity.  

Rep. Jim LangevinJames (Jim) R. LangevinCyberattack forces shutdown of Baltimore County schools for the day Pressure grows to reinstall White House cyber czar Hillicon Valley: Biden expected to take hard line on foreign interference | EU files antitrust charges against Amazon | Facebook takes down Bannon-linked network MORE (D-R.I.), a sponsor of the legislation creating the position, told The Hill on Thursday that the Twitter incident underlined “the need to take action now to protect Americans, our assets, and allies.”

“We cannot be timid in our response to this cyber aggression,” he said. 

Rep. Cedric RichmondCedric Levon RichmondClyburn: Biden falling short on naming Black figures to top posts Biden: 'Difficult decision' to staff administration with House, Senate members Five House Democrats who could join Biden Cabinet MORE (D-La.), the chairman of the House Homeland Security Committee’s cyber panel, told The Hill that Congress had an “obligation to protect the internet and our constituents who use social media.” Rep. John KatkoJohn Michael KatkoRundown of the House seats Democrats, GOP flipped on Election Day Republicans who could serve in a Biden government Fitzpatrick wins reelection in Pennsylvania MORE (R-N.Y.), the ranking member of the panel, told The Hill that social media users need to “remain vigilant and utilize best practices and good cyber hygiene.”

Software group Check Point was among those tracking the Twitter hacking incident as it occurred. Mark Ostrowski, the head of engineering at Check Point US East, told The Hill that in light of millions working remotely, the hack is a reminder for companies to step up their game and educate employees on how to spot malicious cyber activity. 

“This is an eye-opening moment, where companies have to be better equipped for things like spear phishing and limiting access to their internal tools so these things can be avoided in the future,” Ostrowski said. 

Many unanswered questions about the hacking incident remain. 

Twitter gave an update on Thursday afternoon saying no passwords were accessed, but did not answer questions about whether hackers accessed direct messaging for accounts or stole other information.

For Theresa Payton, the White House chief information officer during the George W. Bush administration, these questions kept her up through the night Wednesday, wondering what the hackers were able to access. 

“We don’t actually know what the attackers did with the accounts yet,” Payton, who currently serves as CEO of cyber consultancy group Fortalice Solutions, said. “To me, the jury is out until we understand who the attackers truly were and Twitter does a full forensic investigation of what the attackers did with each and every individual account while they owned them.”

“It will be interesting to see if this was only a cryptocurrency scam,” she said.