Dem: Sony’s response ‘unconscionable’

Sen. Richard Blumenthal (D-Conn.) sent a follow-up letter to Sony on Tuesday criticizing its response to the data breach that brought down the PlayStation Network on April 19 and demanding answers to questions posed one week ago.

“I am deeply concerned about the egregious inadequacy of Sony’s efforts thus far to notify its customers of these breaches or to provide adequate protections for users whose personal and financial information may have been compromised,” Blumenthal wrote to the president and chairman of Sony Computer Entertainment America.

{mosads}”Sony’s failure to adequately warn its customers about serious security risks is simply unconscionable and unacceptable.”

Blumenthal wrote to Sony last week on the heels of the company’s near-silence following a hacker attack that brought down the PlayStation Network on April 19 and jeopardized the personal information of up to 77 million users.

Tuesday’s letter notes Sony has been in contact with Blumenthal’s staff but has yet to provide official responses to his questions, which include the number of credit card numbers that might have been compromised (up to 10 million) and a request for an outline of what Sony will do to prevent similar breaches in the future.

Blumenthal also criticized Sony for waiting until Tuesday to disclose that the same attack took down a second online gaming network, the Sony Online Entertainment Service, bringing the total number of consumers affected to over 100 million globally.

“Also confounding and unacceptable is Sony’s waiting until today to announce the breach of its Sony Online Entertainment Service,” Blumenthal said.

“Sony has claimed that this breach occurred at the same time as the breach of its PlayStation Network on April 19. If that is indeed the case, why did it take Sony until May 1 to discover this additional breach?”

Blumenthal wrote to the Justice Department on Friday asking it to open a formal investigation into the incident and Sony’s response; he said in the letter he plans on pursuing that request with Attorney General Eric Holder at a Wednesday DOJ oversight hearing before the Senate Judiciary Committee.

Sony was invited to testify on data theft in front of the House Energy and Commerce Manufacturing subpanel on Wednesday morning but declined, citing an ongoing investigation. The firm agreed to submit answers to Chairwoman Mary Bono Mack’s (R-Calif.) questions by Tuesday evening.

Tags Eric Holder Richard Blumenthal
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