JOB #: 21-06                                     DATE: 10/25/2021


TITLE: Manager, Communications                   GRADE: Exempt


DIVISION: Communications


REPORTS TO: Sr. Vice President Communications 





Manage a range of communications initiatives—both proactive and responsive—working to promote the U.S. airline industry in a fast-paced environment. This includes—but is not limited to—writing, editing, rapid response, media relations, social media campaigns, internal communications and third-party engagement. Role includes effective writing and strong editing skills of documents such as talking points, speeches, presentations, op-eds, testimony and official letters. Must be a self-starter and a creative thinker who works independently while also thriving in a collaborative environment. Position requires keeping up with (and staying ahead of) a rapid news cycle. Needs to think critically, process complex policy issues accurately (at federal, state and local levels) and react strategically. 



  • Receive, process and respond to media inquiries on a range of topics, ensuring that all internal processes are met in order to ensure that accurate information is disseminated in a timely manner.
  • Working with colleagues, write and update regular materials as needed for the association’s members, media and other groups.
  • Highlight as appropriate key industry issues as well as A4A initiatives and accomplishments. 
  • Closely monitor relevant news coverage and collaborate with colleagues to engage strategically and appropriately; identify emerging customer, business, operations, safety and security issues and prepare leadership ahead of anticipated news cycles.
  • Write letters, blogs, speeches and other materials accurately and quickly as needed.
  • Proofread with a critical eye and edit documents including letters, presentations and op-eds. 
  • Assist with media relations outreach including developing media strategies for announcements, press releases, message maps and briefing documents.
  • Generate positive media coverage and programs that increase visibility and enhance image of the airline industry and the association; write opinion pieces on key industry priorities; and pitch stories that augment the association’s messaging on specific issues.
  • Prepare briefing materials for executives related to events.
  • Provide constructive support for executive communications (including senior management) in the development of speeches, presentations and other publicly facing initiatives. 
  • Offer strategic counsel and thought leadership for speaking engagements and conference opportunities for senior management; identify ways to promote those events including blog posts, social media, earned media, etc.
  • Identify plans to increase and maximize reach of A4A data, research, travel forecasts and other relevant informational news content. 
  • Effectively utilize traditional and new/social media, working collaboratively with the full team to identify best options for various scenarios.
  • Have (or gain) a working familiarity of aviation issues and nomenclature; have knowledge and comfort with industry media and other relevant media representatives; develop and maintain appropriate relationships with communications counterparts representing industry partners including A4A members.
  • Work with colleagues to advance the advocacy agenda and membership priorities, working closely with the Senior Vice President, Communications and other team members to integrate other properties, including but not limited to earned media opportunities, social media outreach and video.
  • Function as part of a strong team, providing support in other areas as needed.
  • Other duties as identified.



  • BA in communications, journalism or relevant field.
  • Proven communicator with 3-5 years of experience including media relations, writing and editing skills. 
  • Previous communications experience in government offices, regulatory agencies, the airline industry or in the media. 
  • Ability to quickly and accurately process and explain complex industry and policy issues (at federal, state and local levels).
  • Writes and speaks in a direct, concise manner. Asks good, solid questions when needed.  Has a curious mind and eagerness to learn.
  • Enjoys working in a fast-paced environment and always goes the extra mile.
  • A self-starter who works well with others; thinks critically, strategically and creatively.
  • A natural team player who enjoys working with people from a wide range of organizations.
  • Solid understanding of social media, especially related to digital campaigns. 
  • Excellent Microsoft Office skills.



Airline travel privileges, tuition reimbursement plan and 401k with matching contributions; choice of medical plans, plus free life, dental and vision coverage.  

To Apply: 


Interested applicants please send cover letter, resume and salary requirements to attention JOA #21-06.